Experts should build trust and foster collaboration with facilities by clearly communicating program benefits and addressing concerns. If a facility is uncooperative or resistant, experts will work closely with Aii and the brand sponsor to understand the challenges and offer additional guidance or support. In cases where participation remains limited, Aii may escalate the issue to the appropriate stakeholders to find a resolution. 

The goal is for experts to ensure that all facilities can successfully engage with the program while respecting any operational constraints.